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Shipping & Returns

horse brushes made in germany

Shipping Quick Facts:

  • We ship via USPS (United States Postal Service)\

  • Default shipment method is Priority Shipping (2-3 days in the US)

  • We do ship to all states in the USA, to Canada, Great Britain and Ireland (you will be responsible for any customs charges in your home country)

  • Your products will be shipped within 3 business days

  • You will receive an order confirmation and shipping notification (please check your spam)

  • If there is a delay in your shipment, we will notify you immediately

Satisfaction Guarantee and Return Policy

If you inspect our brushes and do not like them for any reason (size, color), you may return them in new and unused condition within 30 days from our shipping date for a full refund of the product cost (may take up to 10 business days or longer, depending on your bank or credit card company). We do not refund shipping charges.

If you treated your brushes according to our Brush Care Guidelines and still experience a quality concern that is a clear manufacturing defect (loosing bristles, grip came off, etc.), we will replace your brush with the same or a similar model (in case your model is discontinued). This guarantee is valid for 12 months after purchase date.