How much is shipping?
All orders from $75 and up ship FREE within the USA.
Orders under an order value of $75 ship for a flat rate of $6.95.
All orders to Canada ship for a flat rate of $29.95.
Orders to Australia and New Zealand ship for $49.95 flat.
At this time, we do not ship to any other countries.
We ship via USPS Priority Mail.
When do you ship?
We ship within 2 business days and you will receive a shipping notification.
What is your return policy?
If the products do not meet your needs, you can return them in new and unused original condition within 30 days. The products must be received in our office no later than 30 days after our initial shipping date. You will then receive a full refund of the product price, but not of the shipping cost.
Do you have a Quality Guarantee?
Any HorseHaus™ brand product may be returned within 1 year from purchase date for replacement by the same or similar product of equal value, if there are quality concerns that are not due to user error or rough treatment. (Example: brush losing bristle in normal use).
Do you have a store location?
You can find our products here online on our website and at fine retailers.
If you would like to see our products in your favorite shop, please contact us! We appreciate it!